Insight Compass

How do I get in touch with US Customs?

How do I get in touch with US Customs?

Agency Details

  1. Website: U.S. Customs and Border Protection.
  2. Contact: Contact Customs and Border Protection.
  3. Local Offices: Ports of Entry—Air, Land, and Sea.
  4. Main Address: 1300 Pennsylvania Ave., NW.
  5. Phone Number: 1-202-325-8000.
  6. Toll Free: 1-877-CBP-5511 (1-877-227-5511)
  7. TTY: 1-866-880-6582.
  8. Forms:

How do I get in touch with border control?

Those requiring advice from UK Visas and Immigration should call 0300 123 2241, for HM Passport Office call 0300 222 0000, for Immigration Enforcement call 0300 123 7000 and for Home Office general enquiries call 020 7035 4848.

How do I call Border Patrol?

Call the CBP INFO Center at 1 (877) CBP-5511 between 8:30 a.m. and 5:00 p.m Eastern time, Monday – Friday. If you are outside the United States, then you must call +1 (202) 325-8000.

Can I contact customs?

Should you have any questions, please contact the U.S. Customs and Border Protection (CBP) Information Center. Office Hours: Monday – Friday: 8:30 a.m.- 5:00 p.m. Eastern Standard Time (EST). For General Inquiries call: 1-877-227-5511.

Can you call Customs about a package?

(866) 596-9448.

What do immigration officers see on their screen?

Immigration officers see: biometrics and passport data from your passport. Information about your visa, visa status. Information about your entry/exit history on this and other passports.

Can I email CBP?

For additional questions or concerns, please contact CBP by e-mail, [email protected], or by phone, (866) 530-4172.

How do I know if my parcel is stuck in customs?

Check your company mail for a letter from the U.S. Customs and Border Protection department stating that your package has been detained. If the department is holding your item, officials will notify you usually within a few days but it can take as long as 30 to 45 days.

How do I know if my package was seized by customs?

You should track the progress of the package whether it is a courier or a postal service, on their website. If it is being detained by customs, for whatever reason, it will show in the tracking. The reason for detention will not be displayed, but the hold will show.