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What do I do when my HP printer says paper jam but there is none?

What do I do when my HP printer says paper jam but there is none?

Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.

How do you correct the problem with laser printer paper jam?

Pull out the sheets of paper that are jammed.

  1. Try to pull the paper in the direction that it normally feeds. Pulling it backwards can damage the laser printer’s function.
  2. Remove all of the paper and scraps. Do not leave anything behind that can cause additional jamming.

Why does my printer keep saying paper jam when there is no paper jam?

The guides in the paper tray are there to make sure the stack of paper is exactly where the printer was designed to grab from. If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed.

Why does my HP printer keep saying paper jam?

your pickup roller is dirty and the printer can’t grab a piece of paper. it will say paper jam when it does this. get a drop of dishsoap and clean the pickup roller of your printer with this. scrape at it with your fingernail to get the roller clean and wipe it off with a damp washcloth.

How do I fix my printer jam?

Remove the paper following the procedure below.

  1. Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.
  2. Open the Rear Cover.
  3. Pull the paper out slowly.
  4. Close the Rear Cover.
  5. Reload the paper, and press the RESUME/CANCEL button on the printer.

Why does my HP printer keep jamming paper?

Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again. Turn off the printer, and then disconnect the power cord.