What is a JPay account

JPay is a private company that partners with state, county, and federal correctional facilities across the country to provide safe, reliable, and convenient services for family and friends of incarcerated individuals and payment solutions for offenders, parolees, and probationers.

How much does it cost to use JPay?

StampsFee1$0.3520$5.2540$10.0080$18.00

Is JPay free?

Use the JPay app to send money to an inmate, or, for ex-offenders, to make a community correction payment. The apps are free to download, and sync directly to your existing JPay account.

How does JPay work for inmates?

JPay’s Email service provides a way for friends and family to write electronic letters to their incarcerated loved ones. Most inmates receive their email within 24 to 48 hours, and many can respond electronically as well. … Like regular postage stamps, every Email you send requires a JPay stamp.

Does JPay charge a fee to send money?

FEES. Other than for sending money orders, which is a free Payment option, you agree to pay JPay a fee for using the JPay Service, at the rate in effect at the time you make a Payment (the “Service Fee”). All Service Fees are non-refundable. … prior to the crediting of your Payment to the inmate’s account.

What kind of pictures can I send through JPay?

Also remember that no video or image can be larger in size than 1MB (1024 kb). You can only make attachments after you have typed your letter.

Does JPay show your address?

Information provided by you to open a JPay account, such as your name, address, phone number, and Bank card information are retained in the JPay database. … This contains information such as the user’s IP (Internet Protocol) address, how long that user spent on the site, and which pages of the Web site they visited.

Can inmates see Emojis on JPay?

They print them out only in black and white, not colour. Emoji’s also don’t come out. Loved ones are not able to see the emoji’s as I have asked my man and he said they don’t come out on the paper. They don’t deliver them on public holidays or weekends.

How do you message a prisoner?

Add inmates as Contacts in your Messaging account using their booking number or name. Using a credit or debit card, purchase credits to send messages, and, depending on the facility, purchase additional credits to receive responses from your inmate. Compose a message, attach credits for a reply…and send!

Can JPay be used for phone calls?

JPay Prepaid Phone Time is an easy way to prepay for phone calls with inmates. This new service is only available in certain states. JPay also knows where an inmate is housed at all times. …

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How do I get free stamps on JPay?

Jpay.com to get two free stamps a week to send your loved one an email if they are in prison or jail. May not be in all cities but check your provider. Also set up your video calls with them as well.

How much money can a federal inmate have in their account?

There is no limit on the amount of money an inmate may have in their account. Any amount in excess of $ 10, 000. 00 how much money can an inmate have on their books is subject to irs reporting requirements.

What is the best way to send money to an inmate?

1. Online payments. You can send money to an inmate/offender online using JPay.com. …
2. Over the phone. To send money to an inmate/offender over the phone just call: 1-800-574-5729.
3. MoneyGram. If you wish to send cash you can use MoneyGram. …
4. Money Order. …
5. Lobby kiosk.

How do I put money on my JPay phone?

1. In the Add Funds to Phone Account box, click Buy Phone Time.
2. On the Phone Account page, in the Choose Offender list, select the offender you want to fund.

How much is video visitation on JPay?

To schedule a video visit, go to If the visitor has not already done so, he or she will have to establish an account with JPay. The length of a video visit is 15 minutes and costs $3.50. Video visits can be scheduled on the whole and half hour.

Do inmates know who sent them money?

In most states, the inmate is notified as to who sent the money. … If your inmate is in a facility where the JPay Email service is available, we recommend that you send him or her an email notifying him or her of the money that you just sent. This way, he or she will know who sent the money.

Is using JPay safe?

JPay is a private company that partners with state, county, and federal correctional facilities across the country to provide safe, reliable, and convenient services for family and friends of incarcerated individuals and payment solutions for offenders, parolees, and probationers.

How much is a JPay 5 tablet?

Inmates can purchase the $69.99 tablet from a kiosk in their facility or someone can purchase it for them. To communicate with inmates, people can access JPay’s web platform or get the free JPay app on iPhone or Android.

Can you send pictures to prisoners UK?

Photographs can be sent in but in some prisons these must not include any image of the prisoner. Photographs must not be obscene. If you have a computer you could write a letter and include the pictures within the letter. Photographs must be loose and not framed and do not stick them to card or anything else.

What can you do on JPay?

The company provides services that allow you to connect with your friends and family on the outside. This includes email, instant messaging, video messaging and video visits. Parole and probation payments. JPay can also process payments for court-ordered fees.

Can inmates save pictures on JPay?

They use kiosk and yes they can save photos approved through the prison or jail through JPay ! Inmates are not allowed tablets here in prisons because they can be taken apart and used for other things !

How can I text an inmate for free?

TextBehind® enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids’ drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.

What is phone donkey?

Customer Login. Phone Donkey provides inmates in Federal BOP custody and their loved ones with local phone numbers to reduce the prison long distance fees (from GTL, Securus, ICSolution, Paytel, etc.) from 21¢ per minute down to 6¢ per minute. You must set up a prepaid account with the prison phone provider.

How much is write a prisoner?

Inmates pay $50 per year to post their profile and photo, which are viewed by the public at no cost. The site encourages writing directly to inmates or sending a first message through its free e-mail forwarding service.

Can prisoners email you back?

Prisoners are not allowed to access social networking websites (such as Facebook or Twitter) while they’re in custody. You cannot email prisoners directly, but you can use a service called Email a Prisoner. If you send a message this way, it’ll be printed out and delivered by prison staff.

Why does JPay take so long?

At a JPay kiosk, inmates can be limited to 15 minutes at a time. Emails are monitored. This means that there can be delays in inmates receiving emails or sending them.

How do inmates write back on JPay?

The inmate/offender will be given paper to write the reply which will then be scanned into a pdf and sent to you as a reply email. If the facility does not have the ability to scan a reply from the inmate/offender they will have to send their reply through snail mail.

How do I accept inmate calls?

In such instances, you can call GTL at 800-483-8314 to sign up for a prepaid calling account and begin receiving calls again. Please note in order to receive calls to cell phones, inmates must call either prepaid collect or use their inmate debit calling account.

What is a prepaid stamp on JPay?

Note: You can pre-pay a reply for the inmate/offender by selecting the Include a pre-paid reply for the Inmate checkbox. This selection will send one stamp to the inmate that they may use to reply to you.

How many phone calls a day do inmates get?

Phone calls are limited to 15 minutes, and inmates have to wait an hour to make another call, but the rules of call limitations are set by the specific prison they’re in. As for privacy—there’s none. All calls are recorded and monitored by the prison officials. Prisoners get to spend 300 minutes on calls every month.

Does JPay give free stamps?

On a Friday JPay adds two free stamps to each inmates JPay account to use the following week. On a Saturday inmates are given two free up-to-15-minute phone calls per week. Inmates must utilize all stamps and phone calls provided the week they receive them or they will be lost.